Mediation and Conflict Resolution

When conflict threatens results, resolve it with expertise.

Discreetly and cost-effectively.

Executive Mediation

Senior executives benefit from a structured process and a strictly confidential environment designed to identify and address the root causes of strained trust, stalled decision-making, and barriers to effective execution. With extensive experience in stakeholder management, international executive mediating, and a unique understanding of both workplace psychology and business realities, I navigate challenging situations with empathy and expertise. This approach protects core business interests and relationships and enables swift and sustainable realignment.

Typical matters addressed:

Aligning leadership after strategic pivots, restructuring, or mergers
Succession planning and governance transitions in complex organizations
Cross-cultural or global leadership communication breakdowns
Sensitive issues of fairness, inclusion, or team cohesion at the top
Integrating diverse or exceptional talent into established teams

Commercial Mediation

Practical, business-focused dispute resolution for contractual, partnership, and cross-border matters. Designed to safeguard key relationships and deliver fast, workable solutions.

Typical matters addressed:

Clarification or renegotiation of licensing, distribution, and service agreements
Collaboration challenges with vendors, consultants, or partners
Creative, marketing, or exclusivity disputes in joint ventures and alliances
Strategic misalignment in cross-border projects or brand partnerships
Commercial friction during market expansion and contract rollout

person holding pencil near laptop computer

Mediation Training

Learning to mediate effectively enhances leadership, improves team dynamics, and transforms how conflict is handled across an organisation. Training is tailored to corporate and interpersonal realities and designed for real-world impact in business or private life.

Participants develop the ability to:

Navigate difficult conversations with clarity and calm
Apply a proven structure to resolve disputes internally and externally
Improve listening, reframing, and de-escalation techniques
Strengthen team collaboration and interpersonal agility
Lead structured conversations that result in actionable outcomes

About Mediation

Mediation is a confidential, structured process in which a neutral facilitator helps parties in dispute reach a negotiated settlement. Unlike a judge or arbitrator, the mediator does not impose a decision but guides both sides in open, focused conversation, enabling them to clarify priorities and explore options for resolution. Mediation is voluntary and flexible, empowering parties to control both the process and the outcome, while ensuring all discussions remain private and without prejudice.

As an internationally accredited mediator with CEDR, one of the world’s leading mediation agencies, I apply a proven methodology that delivers strong results. Recent CEDR statistics show that 60–70% of cases settle on the day, with a further 20% resolving soon after. My approach creates the right conditions for resolution, enabling leaders and organizations to resolve disputes efficiently, confidentially, and with lasting clarity.

Why Mediation works

Mediation enables the parties to resume, or sometimes to begin, negotiations. The presence of a mediator changes the dynamics of the negotiation. The mediator brings negotiating, problem-solving, and communication skills to the process and deploys them from a position of independence and neutrality, making progress possible.

Mediator, as a neutral party, can:

Win the trust of all parties
Facilitate communication
Focus the parties on the problem
Overcome emotional blockages
Help each party understand the other party’s perspective
Probe each party's case in private for interest and needs
Help parties assess their weaknesses realistically and safely
Propose a new avenue to explore, including helping parties to create value
Help parties overcome deadlocks
Save face for parties, including when needing to change their stance
Explore settlement proposals in depth
Assist parties in framing settlement proposals effectively
Realistically assess the chances of settlement

Besides being quick and cost-effective, mediation looks forward, encouraging the parties to turn from the past and focus on the future. Most disputes are resolved without continuing or creating a future relationship, but the prospect of a future without the dispute can itself be a powerful driver towards settlement.

Read about CEDR here

Read about the International Mediation Institute here